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Technical Support Manager - Tooling #702018

#702018
China Posted 24-Sep-2018

Technical Support Manager - Tooling

China

#702018

 

Tired of all the NAFTA uncertainty?

How about an amazing opportunity to work in China for a North American owned company.

Package includes accommodation and 4 paid trips back home per year.

If you are a senior automotive tooling specialist this could be for you.

                        

Responsibilities: (not limited to)

 

The Technical Support Manager is responsible for following the Quality of the tool from the design stage thru to final home line buyoff. The Individual will monitor processes, machining practices, assembly practices and tryout practices for areas of improvement in respect to final die quality.

 

The Technical Support Manager is responsible for home line tryout / buyoff follow up. The incumbent will visit all home line tryout and communicate with the customers and the tryout team. The incumbent will provide support to the customer and home line team when problems are encountered to increase customer satisfaction.

 

The Technical Support Manager will participate in part improvement meetings. The incumbent will attend initial die tryouts and offer suggestions to solve die / forming problems.

 

The Technical Support Manager will assist in Engineering when required. These duties will include layout, simulation and die reviews. Assisting in new recruit training and providing solutions to design issues.

 

            Review and report on the quality of tooling before shipping thru documents and pictures

Report on die build issues and quality for future die builds thru documents and pictures

Report on die build improvements in process, die build and quality thru documents and    pictures

Follow up and report on implemented die quality improvements thru documents and pictures

 

Travel to home line locations to ensure home line is progressing smoothly thru communication with the home line team and customers

 

Communicate with customers to ensure home line is progressing smoothly to increase customer satisfaction

Communicate ideas to the home line team and customers to help resolve problems

Assist home line team troubleshoot problems

Report to management team via written reports and pictures on the home line conditions

Support with manufacturing issues plus assist with improving:

overall die manufacturing

part improvement

internal die buyoff procedure

die finishing rate

polishing and spotting procedures and techniques

die trouble shooting

die build practices and training

new recruit training

training techniques (train the trainer)

 

Knowledge Base (not limited to)

 

Engineering Degree / College Diploma or equivalent experience with emphasis on manufacturing or industrial engineering preferred. Certified Tool & Die Maker

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